Privacy Policy

The King’s Head is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use and protect any information you provide when using our website or contacting us.

Who we are

The King’s Head is a hospitality venue located in Rochester, Kent, operating as a late-night bar, event venue and private hire space.

What information we collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Information provided via contact forms or enquiries

  • Booking or event enquiry details

  • Any other information you voluntarily provide

We do not collect sensitive personal data unless explicitly required and provided by you.

How we use your information

Your information is used only where necessary and for legitimate purposes, including:

  • Responding to enquiries and messages

  • Managing private hire and event bookings

  • Providing information you have requested

  • Improving our services and website

  • Complying with legal or licensing obligations

We will never sell your personal data to third parties.

Lawful basis for processing

We process personal data under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract (e.g. handling a booking enquiry)

  • Legal obligations

  • Legitimate business interests

How your data is stored

Your data is stored securely and only accessed by authorised individuals. We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss or misuse.

We retain personal data only for as long as necessary for the purpose it was collected.

Sharing your information

Your data may be shared only where necessary, such as:

  • With staff handling enquiries or bookings

  • With trusted service providers who support website functionality

All third parties are required to handle your data in line with data protection regulations.

Marketing communications

We will only send marketing communications if you have opted in or requested information. You can opt out at any time by contacting us.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise any of these rights, please visit our Contact Us page — click here.

Cookies

This website uses cookies to improve functionality and user experience. For more information, please see our Cookie Policy.

External links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Changes to this Privacy Policy

The King’s Head may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please visit our Contact Us page — click here.